What the Tourism Industry Has Been Missing—Until Now

The cornerstone of this effort is a comprehensive survey designed to assess the needs, challenges, and aspirations of tourism & hospitality SMEs, specifically Black-owned tour operators. The survey results are the foundation for crafting tailored capacity-building programs and strategic interventions promoting inclusivity and economic growth.

The following universities are working in partnership with Disrupt for Change on the tourism & hospitality SMEs research project: University of Exeter (UK), Stellenbosch University (South Africa), Technologico de Monterrey (Mexico), Luiss Guido Carli University (Italy), and Azerbaijan State University of Economics (Asia). The research is made possible by UK-based Quacquarelli Symonds (QS)'s Future 17 SDG Initiative.

There were 287 small Black-owned tour operators across North America, South America, the Caribbean and Europe aggregated and targeted to receive and complete survey. 78 operators completed the survey achieving a 31% respondent rate.